Update -
We will be undergoing scheduled maintenance during this time.
Jan 28, 2026 - 16:03 UTC
Scheduled -
This scheduled maintenance that may result in temporary service impact. These maintenance activities are required to support continued service operation.
No action is required on your part. All existing IP addresses (IPs) and fully qualified domain names (FQDNs) will remain unchanged.
Maintenance Window:
Date: February 5, 2026
Time: 10:00 PM EST to 4:00 AM EST (next day)
Expected Impact: During the maintenance window, the service may experience brief periods of degradation.
* Access to new and historical message logs and quarantined emails will be temporarily unavailable during the maintenance window.
* During the maintenance, email traffic will be routed to your secondary/backup tenant.
* Configuration changes will be temporarily unavailable during the maintenance window.
After the maintenance is completed:
* Access to new and historical data, including quarantined emails accumulated on the secondary tenant, will be restored.
* Message logs generated while traffic is routed to the secondary instance will be restored to the primary instance.
Further Information:
Updates are provided throughout the maintenance process.
The latest service updates can be found at:
https://fortimailcloud.statuspage.io
If you have any questions or concerns, please open a support ticket with our Technical Assistance Center (TAC), and our team will be happy to assist you.
Thank you for your understanding and cooperation as we work to enhance our email security services. We appreciate your continued trust in our products.
Jan 28, 2026 - 15:58 UTC