Resolved -
All service are restored as normal now.
Jul 16, 12:13 UTC
Monitoring -
The outage issue should be resolved now. We will continue to monitor the service to make sure all services are recovered and running as expected.
Jul 16, 12:01 UTC
Identified -
All service at vanos1 and staging are down starting from 23:50 PDT.
There was DC level upgrade maintenance is running late and still in progress.
Jul 16, 10:57 UTC
Update -
Our services on Vanos1 site are affected, and the FortiMail primary tenants on this site should have failed over to the secondary tenant.
Besides, our FortiMail Cloud portal is running on DR site, and it's expected to see a banner telling only limited functionality available.
Jul 16, 07:16 UTC
Investigating -
Our health monitor system detect the DC outage issue. We are currently investigating this issue with infra team.
Jul 16, 06:50 UTC