All Systems Operational

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The FortiMail Cloud - Hosted Status page provides up to date information on the current service health. Please subscribe for updates.

Uptime over the past 90 days. View historical uptime.
FortiGuard Network Operational
90 days ago
100.0 % uptime
Today
FortiMail Cloud - Hosted Portal Operational
90 days ago
100.0 % uptime
Today
Datacenters Operational
90 days ago
99.96 % uptime
Today
(CANADA) Vancouver Operational
90 days ago
100.0 % uptime
Today
(CANADA) Toronto Operational
90 days ago
100.0 % uptime
Today
(US) San Jose Operational
90 days ago
100.0 % uptime
Today
(US) Dallas Operational
90 days ago
99.38 % uptime
Today
(US) Miami Operational
90 days ago
100.0 % uptime
Today
(US) Plano Operational
90 days ago
100.0 % uptime
Today
(EMEA) Frankfurt Operational
90 days ago
100.0 % uptime
Today
(EMEA) London Operational
90 days ago
100.0 % uptime
Today
(EMEA) Paris Operational
90 days ago
100.0 % uptime
Today
(EMEA) Dubai Operational
90 days ago
100.0 % uptime
Today
(EMEA) Madrid Operational
90 days ago
100.0 % uptime
Today
(Japan) Tokyo Operational
90 days ago
100.0 % uptime
Today
(Japan) Japan KMG Operational
90 days ago
100.0 % uptime
Today
(APAC) Singapore Operational
90 days ago
100.0 % uptime
Today
(APAC) Sydney Operational
90 days ago
100.0 % uptime
Today
(APAC) Bangalore Operational
90 days ago
100.0 % uptime
Today
(APAC) Pune Operational
90 days ago
100.0 % uptime
Today
(APAC) Hong Kong Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 13, 2026
Plano (Dallas) site outage
Resolved - All service should fully recovered now.
May 13, 05:13 UTC
Monitoring - Service should all recovered now. Our team will continue monitor it for more time to make sure no other issues.
May 13, 04:54 UTC
Identified - FortiStack team has identify the root cause and applying the fix now. The service is recovering now.
May 13, 03:36 UTC
Investigating - We have identify an outage at Plano (Dallas) datacenter since 13:54 EDT. All customer tenants at Plano site have been failed over to secondary datacenter. Email service will not be impacted.

Customer primary tenants at this site may not have access to their quarantine emails and change configuration at this moment.
May 12, 18:17 UTC
May 12, 2026
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Dallas (Plano) DC network outage
Resolved - This incident has been resolved.
May 6, 13:54 UTC
Monitoring - The issue has been fixed by FortiStack team around 6:30AM EDT. FortiMail Cloud Admin team will continue monitoring and make sure all service has been recovered now.
May 6, 11:56 UTC
Investigating - Since 2026-05-06 03:33AM EDT, we notice a network outage at our Dallas (Plano) data center. All tenants are not reachable at this site and service has been failed over to HA secondary site now.
May 6, 08:17 UTC
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

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