All Systems Operational

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The FortiMail Cloud status page provides up to date information on the current service health. Please subscribe for updates.

Uptime over the past 90 days. View historical uptime.
FortiGuard Network Operational
90 days ago
100.0 % uptime
Today
FortiMail Cloud Portal ? Operational
90 days ago
100.0 % uptime
Today
Datacenters Operational
90 days ago
100.0 % uptime
Today
(USA) San Jose Operational
90 days ago
100.0 % uptime
Today
(USA) Dallas Operational
90 days ago
100.0 % uptime
Today
(EUR) Frankfurt Operational
90 days ago
100.0 % uptime
Today
(EUR) Paris Operational
90 days ago
100.0 % uptime
Today
(APAC) Sydney Operational
90 days ago
100.0 % uptime
Today
(APAC) Singapore Operational
90 days ago
100.0 % uptime
Today
(CANADA) Vancouver Operational
90 days ago
100.0 % uptime
Today
(CANADA) Toronto Operational
90 days ago
100.0 % uptime
Today
(EUR) LONDON Operational
90 days ago
100.0 % uptime
Today
(APAC) Tokyo Operational
90 days ago
100.0 % uptime
Today
(APAC) Japan KMG Operational
90 days ago
100.0 % uptime
Today
(UAE) Dubai Operational
90 days ago
100.0 % uptime
Today
(APAC) Bangalore Operational
90 days ago
100.0 % uptime
Today
(APAC) Pune Operational
90 days ago
100.0 % uptime
Today
(APAC) Hong Kong Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024
[Scheduled] (VAN) Vancouver - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 01:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 15, 18:38 UTC
Scheduled - A maintenance will take place in the infrastructure serving the Vancouver Datacenter.

We are dedicated to continuously improving our services and ensuring the best experience for our valued customers. In line with this commitment, we will be migrating some of our FortiMail infrastructure to improve service delivery.
• Impact: Minimal Disruption and Temporary Inaccessibility to Historical Data
To improve the service, we will be moving your services from our current data center location to a new Datacenter in the same region.
• When: Scheduled for October 18th 17:00 PDT to October 20th 10:00 PDT We want to assure you that we have taken several precautions to minimize any disruptions to your email services. No action is required on your part, and all your existing IP addresses (IPs) and fully qualified domain names (FQDNs) will remain unchanged.

Expected impact:
o The process, including changes and data synchronization, is expected to take 24-48 hours to complete. During this migration window, service might be degraded in a short time.
o Please note that during the migration window, access to historical message logs and quarantined emails will be temporarily unavailable.
o Please note that during the migration window, you will accessing your secondary tenant and any configuration change will be temporarily unavailable.

Once completed, you will regain access to your historical data including the quarantined emails that accumulate on the secondary during the migration. Please note that message logs from during the time you are failed over to the secondary instance will be pushed back to the primary once the migration completes.

Thank you for your patience and understanding. We greatly appreciate your continued trust in our services.
Oct 15, 18:36 UTC
Oct 19, 2024
Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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