Intermitent portal issues

Incident Report for FortiMail Cloud Hosted

Resolved

This incident has been resolved.
Posted Feb 06, 2024 - 05:42 UTC

Monitoring

The issue has been resolved and we are currently in the monitoring phase. Response times have returned to their typical values.
Posted Feb 06, 2024 - 03:53 UTC

Identified

The issue has been identified and engineering team is working on it.
Posted Feb 05, 2024 - 21:57 UTC

Update

Investigation is still ongoing. This issue affects only the Management portal, the email delivery service and direct instance access are not affected
Posted Feb 05, 2024 - 13:23 UTC

Investigating

We are investigating an intermittent issue with the Fortimail Cloud Portal. Authentication process and data retrieval might take more than usual.
Posted Feb 05, 2024 - 11:31 UTC
This incident affected: FortiMail Cloud - Hosted Portal.
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